Consumer Science Products
Delivery is normally within 7 to 10 working days on the eastern seaboard. 10 to 15 working days to WA, NT, TAS and SA. Standard delivery is by Australia Post surface mail otherwise international air mail.
If an item is currently not stocked we will endeavour to inform you and give an approximate time of delivery or alternatively organise a refund. Please note that we cannot control 3rd party suppliers no longer stocking items and will refund any purchases made on such items. In all cases, we will act fairly and responsibly; please leave your contact information with your order so we can communicate with you quickly if an issue arises.

We reserve the right to alter the cost and availability of products where and when necessary.

High School Science Products
Delivery times are as noted below, based upon item availability.
10 – 13 working days NSW, VIC, QLD, SA & TAS
13 – 16 working days for NT, TAS & WA

Please be aware that during the Christmas holiday period delivery can take longer than normal.
We cannot control 3rd party delivery times; the quoted delivery times are only an approximation and as such are only a guide to average delivery times. Please have patience, your goods will arrive.
If you require an item urgently, please contact the office and we can organise either an express post or courier service for you.

International orders please contact the office for airmail shipping prices. Additional shipping and handling costs will be organised as a payment request through Paypal.

A minimum order of $77 is required for international parcels. Delivery times are dependant on your location. International orders must contact us prior to ordering.
Parcels being sent beyond Australia; Articles over 453g and all International Express Post Services are subject to an additional $AUD9.00 surcharge and may face delays of up to 48 hours extra due to new international laws. (excluding United Kingdom).
We reserve the right to refund any international orders not organised through our office.

Returns Policy

Delivery of incorrect item - Items being returned must be forwarded within 7 days of being shipped. Items must not have broken packaging or be damaged in any way. Delivery of the correct goods will organised at our expense as soon as possible, otherwise a refund will be given upon return of the incorrect item.

Purchase of faulty item - All goods are considered to be in working order when they leave the premises. If fault occurs : phone 02 9674 2191 to report the problem. Refund or exchange of goods will be dependent upon the date of purchase.

Purchase of incorrect item - We are happy to offer exchange of goods for incorrect purchases however further postage costs will be incurred by you as the purchaser.

Items not received - All purchases are sent via registered post which provides an individual registered number for your order. All sent items are expected to be delivered withiin reasonable delivery times across Australia as stated by Australia Post. Should items not be delivered we will open an enquiry with Australia Post to track your order and confirm that the item has been lost. We will endeavour to re-issue your goods as soon as possible however there may be some delays whilst re-sourcing your items.

Please email the office for more information