Welcome to the helpdesk for the YES Live 2020.

• If you’re having any problems joining, you can use the live chat at the bottom of your screen for help.
• Need to find your tickets? Head over to Humanitix!

We’re running these programs in different ways

All workshops are via Zoom meeting

In this format, you will be able to see and hear our presenter and we will control whether we can see or hear you (different situations call for different formats). You will get lots of chances to ask and answer questions via text-based Q&A and live polls.

For child safety, please join using an adult’s email address, your child(ren)’s first name, and NO last name.

All Shows are via Zoom webinar

In this format, you will be able to see and hear our presenter but we won’t be able to see or hear you. You will get lots of chances to ask and answer questions via text-based Q&A and live polls.

Before the workshop

• You can test your video conferencing equipment and Zoom here.
• You can test your internet connection by running a speed test, preferably at a time similar to your booked workshop time.

During the workshop

• If you are experiencing poor internet connectivity at your location, try turning your video off.